Features to Look for in a PBX Key Phone System
There are a number of generally accepted features that you should look for in any PBX key phone system. Generally an IP PBX key phone solution is recommended over a traditional PBX. Nevertheless, here are some PBX key phone system features to look for:
- Call hold
- Call forwarding
- Unattended transfer
- Attended transfer
- Forwarding on no answer
- Forwarding on busy line
- Direct transfer to voicemail
- Bridged appearance
- Multi-way conferencing
- Incoming call screening
- Outgoing call screening
- Find-me service
- Call pickup
- Call parking
- Automatic redial
- Music on hold
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